Will my monthly payments stay the same?
Our prices are set based on the amount of energy and water we think you will use for a home of your size. If you use more energy or water than we have included within your plan, we will increase your payments during your tenancy. However, if you use less, then we will refund you any credit at the end of your tenancy.
We don’t believe in offering unlimited energy as it will be more expensive than you need to pay for and is bad for the environment.
Our prices are setup to be accurate and over 85% of our customers have not had to have their monthly prices change.
What happens if we use too much energy?
We’ll warn you about your usage and give you energy saving tips. You’ll then get one month to bring your usage down, before we have to increase your bill. Remember, if you use less energy than allocated, you’ll get money back at the end of the year!
How long will my internet take to install?
Our quickest internet provider offers installation within 48 hours (as of June 2020). Choose BFast as your internet provider when getting your quote