About us

We're on a mission to help people to manage their money in a better way.

Values

Being part of the solution, not the problem.

We know that we're trying to solve a pretty massive problem with utilities. We don't always get things right the first time, but we're on a mission to try to make managing bills better for everyone.
Technology First
We're pioneering the way forward to build the technology required to make bills better for our customers.
Customer Centric
Our focus has to be on ensuring that we are building a product that genuinely solves problems for home movers & letting agents.
Passion over Pedigree
We hire for passion, because passionate people can overcome any obstacle and acquire any knowledge necessary.
Move fast
No waiting in lines. No servers that are down every second day. No lagging websites. Fast service that keeps us on top.
Be a good person
We believe in being straight-forward, transparent and clear with our customers and colleagues. But most of all, being a good person.
Be better
Strive to be faster, kinder, more productive and more disruptive to achieve our goals of providing the best possible service.
milestones

Our journey so far

2016
Billing Better is born.
Our founder, Jack, started the company off the back of some terrible experiences with managing utilities in shared housing.
2017
Our first customers
In 2017, we learned from our first customers whilst developing relationships with industry suppliers and partners.
2018
Our first lettings partners
Learning from letting agents enabled us to understand the problems faced for both tenants and letting agents with utilities.
2019
1,000 customers!
1,000 customers using our bills package product was a huge milestone and real validation for the problem we're solving.
2020
300 letting agent partners
As we developed our lettings product, we begun to work with more letting agent clients, allowing us to access more home movers.
2021
We've helped 10,000 home movers!
At the start of 2021, we achieved the milestone of having helped 10,000 home movers to set up their bills
Your team of bill lovers

Our Team

Jack Ray
Founder & CEO
Will Hyde
Director of People & Culture
Olivia Prowse
Operations Team Leader
Matt Everton
Head of Operations
Sian Harwood
Operations
David Ray
Director of Sales & Marketing
Tom Ray
Head of Product
Kelvin Mbuga
Customer Services
Sam Wimshurst
Lead Developer
Joseph Ojo
Web Developer
Emily Penn
Operations
Leon Murundu
Customer Services
Leah Angela
Operations
Jamie Nicolson
Web Developer
Phil Semmens
Head of Student
Arnold
Senior Salmon Sampler
Rolo
Head of Ham Hunting
Barney
Chief Chicken Chaser
Anna Franklin
Relationship Banker
Selena Franklin
Loan Operations Specialist
Jason Dryden
Deposit Compliance Analyst
Ryan Hoverfield
Digital Banking Officer
Jeremy Burkhalter
Administrative Assistant
Paul Holden
Financial Analyst
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO
Anna Franklin
Founder & COO